Shipping information

Shipping Information

Our deep-frozen products are transported with an environmental friendly insulated packaging and shipped with dry ice. Our shipping solution guarantees that the products remain frozen for up to 72 hours.

Shipping days

We ship every  Tuesday. The limited shipping days result from the fact that we send you frozen food. In order to ensure that everything really does arrive frozen, we do not ship over the weekend. All orders received after Monday 9am are shipped on the following Monday.
Please make sure that you can receive your package (you are additionally confirming this by accepting our terms and conditions during the order process). You will find the exact delivery time in the shipping confirmation that will be sent to you by e-mail. If you are note able to receive your package due to unexpected circumstances, please inform a neighbor about its arrival.

DPD Predict and Live-Tracking

We ship your parcel with DPD Predict and Live Tracking so that you can receive your order even more conveniently. With the shipping confirmation, you will receive the DPD tracking code with which you can track your shipment live on the day of delivery. You will also be given a one-hour delivery window so you know exactly when your package arrives.

Shipping costs and transit time

Country Transit Order < 60€ Order > 60€
Germany 1-2 days €4.90 Free
Belgium 2-3 days €7.90 Free
Luxembourg 2-3 days €7.90 Free
Netherlands 2-3 days €7.90 Free
Austria 2-3 days €7.90 Free
Denmark 2-3 days €8.90 Free
Czech Republic 2-3 days €8.90 Free
Great Britain 2-3 days €11.90 Free
Poland 2-3 days €13.90 Free
Slovenia 2-3 days €13.90 Free
Slovakia 2-3 days €13.90 Free
Hungary 2-3 days €13.90 Free
Sweden 2-3 days €16.90 Free
Estonia 3-4 days €19.90 Free
Latvia 3-4 days €19.90 Free
Lithuania 3-4 days €19.90 Free

Please inform us immediately if your shipment has arrived damaged or if in the event of a significant delay.

Payment Options

You can choose from the following payment methods:

  • PayPal
  • Credit Card
  • Sofort / Klarna
  • Amazon Pay